Managed IT Services for New Jersey, New York, and Connecticut New Jersey, New York, and Connecticut

RP Tech Services prices managed IT on a fixed per-user per-month model. The fully managed rate for SMBs in New Jersey, New York, and Connecticut typically falls in the $2,500-$3,000 per-user per-month range depending on the service tier, user count, and any compliance requirements such as HIPAA or NIST CSF alignment. A free IT review scopes your environment and produces a line-item proposal - call (732) 545-7090 to schedule one.

Critical after-hours issues reach a senior engineer through a direct paging tree - not a voicemail box or an offshore answering service. The target response for after-hours critical tickets is 30 minutes. The same engineer who handles your business-hours tickets is on the escalation path, so there is no context gap when you call at 10 PM because your VPN is down.

RP Tech Services is HIPAA-experienced and supports medical practices, dental offices, and healthcare-adjacent businesses across New Jersey and New York. HIPAA compliance involves a combination of technical controls, policies, and documented risk assessments - not just software. We implement the technical safeguards using Microsoft 365, Microsoft Intune, Microsoft Entra ID, and SentinelOne, and we coordinate with your compliance counsel or privacy officer on the administrative and physical safeguard documentation.

The transition process runs over 14 business days in most cases. First, we complete a discovery and documentation phase where we map your environment - credentials, licenses, hardware, and configurations. Second, we run a parallel period where both teams have access. Third, we cut over cleanly and terminate the prior provider's access in a controlled way. We coordinate directly with your prior MSP to avoid any gap in coverage. You do not need to fire anyone before calling us.

The primary stack is Microsoft 365, Microsoft Intune, and Microsoft Entra ID because that covers the majority of SMBs in NJ, NY, and CT. Mac devices are fully supported within that stack using Intune's macOS management policies. We also support hybrid environments where some staff use Google Workspace alongside Microsoft 365. If your environment is entirely Google or entirely Linux-based, that is worth discussing during the IT review so we can scope accurately.